Project 01AI Customer Support Chatbot
The problem
Shops and small businesses miss customer questions after hours and answer the same queries again and again.
What you build
A chatbot that answers questions about products, prices, timings and orders using the business's own FAQ.
How you build it
- 1Collect the business's top 30 customer questions
- 2Write a clear FAQ document as the bot's knowledge
- 3Design the bot's prompt, tone and safe limits
- 4Connect it to a website or WhatsApp and test with real questions
Real-world use
- Replies to customers 24/7
- Saves hours of repeated typing
- Hands over to a human when needed
You'll have: A working chatbot link + FAQ file + test report
Build this in the program











